Resources & FAQ
About
Learn more about Flower Store Manila and the vision and mission of our beloved flower store.
Privacy Policy
Learn about Flower Store Manila’s privacy policy regarding the data we collect to proceed with orders.
Refund and Returns
Learn about Flower Store Manila’s refunds and returns policy in the case of defects or incorrect orders.
FAQ
Can you accommodate same day delivery?
Yes, we offer same day delivery.
How much is the delivery fee?
We utilize a 3rd party courier for delivery. Delivery fee will depend on the location.
How to order?
1. Choose the products you want.
2. Select your preferred delivery date and timeframe.
3. Add to cart.
4. Proceed to checkout.
5. Fill in all the necessary shipping, message, and instruction details.
6. Go to payment.
7. Select payment method and enter voucher code if applicable.
8. Click on complete order.
Once the order is completed, you will be sent a confirmation message in your email that includes your order number.
Where is your store located?
We are an online flower shop so we don’t have a physical store but you can view and order our products on our website.
How will I know if my order is confirmed and ready for processing?
After the order is completed, you will receive an email confirmation that includes your order number.
Can you customize orders?
Yes, we make customized arrangements. Contact us through email for your requests.
Do you accommodate store pick-up?
Unfortunately, we don’t accept office pick-ups but we can arrange the delivery of your order at your preferred location everywhere within Metro Manila, Taytay, and some areas of Antipolo.
Do you deliver nationwide?
We only accept orders at locations within Metro Manila, Taytay, and some areas of Antipolo.
Can I place an order via phone or chat?
We need all our orders placed on our website www.flowerstoremanila.com but we can assist you.
Kindly send an email at hello@flowerstoremanila.com, call us at PH (+63) 917-629-3580 or reach us via Facebook chat.
Do you accept advanced orders?
Yes. You can order now for future dates.
How can I contact you?
We are open to serve your concerns 9am-5pm from Monday to Friday.
Kindly send us an email at hello@flowerstoremanila.com, call us at PH (+63) 917-629-3580, or reach us via Facebook chat.
Contact Us
Cainta, Rizal
(+63) 917-629-3580
hello@flowerstoremanila.com
Operating Hours
Mon – Fri: 9am-5pm
Sat & Sun: CLOSED
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